Product info

Returns Policy

ZEE is one of the few wetsuit manufacturers in Australia offering a custom-fit wetsuit service. Here at ZEE, we are committed to excellence in retailing, customer satisfaction is an integral part of this commitment.

Our commitment to customer service is our competitive edge. ZEE goes the extra step to ensure that every suit manufactured is made to the highest quality standard, which helps us to maintain a high level of customer satisfaction.

You can shop at ZEE with confidence, knowing we offer you repairs, exchanges and refunds, at our discretion.

Guarantee

ZEE products are proudly manufactured in Australia from the highest quality materials available.

All of our suits are covered by a lifetime warranty on workmanship and a twelve month warranty on materials.

Should you experience a problem with your wetsuit please return it to us, prepaid in a clean and dry condition with a note explaining the problem. We'll take it from there.

Kids' Buy Back

as much as we love to see our kids grow, truth be told is every parents financial nightmare- so we figured we would help you out by offering a “guaranteed buy back” for kids' ZEE wetsuits.

Return your used kids wetty’s to us either by dropping it into our ZEE factory outlet, or post it back in a clean and dry condition.

We guarantee to give you money off the purchase of your next ZEE wetsuit, the condition which we assess will determined the amount, at our discretion.

Shipping

The domestic shipping charge is AU$20.00 flat rate

Here at ZEE wetsuits we use Star Track Express or Australia Post services to deliver our wetsuits Australia-wide.

Star Track offers overnight delivery between major cities.

Both services allow our delivery to be tracked throughout the shipment.

Orders that are received by 1pm AEST Monday-Friday will be shipped the same day (unless item is out of stock),

Please allow extra time for delivery of custom wetsuits orders.

Please contact us for any international shipping enquiries.